This policy outlines the guidelines and procedures for sending and receiving SMS (Short Message Service) messages on behalf of Our Shabby Shack. We are committed to responsible and compliant SMS communication practices.
We will only send SMS messages to individuals who have provided prior express written consent to receive them.
Consent will be obtained through clear and conspicuous methods, such as:
We will maintain records of all opt-in consents.
We will not share any SMS mobile opt-in consumer information.
Recipients can opt-out of receiving SMS messages at any time by replying "STOP".
We will promptly honor all opt-out requests.
We will provide opt out instructions within our initial opt in message, and periodically within our sent messages.
Send "HELP" at any time for assistance.
Our SMS messages will be relevant and informative.
We will avoid sending:
We will clearly identify Our Shabby Shack in our messages.
We will adhere to reasonable message frequency which may vary.
We will respect quiet hours and generally avoid sending messages outside of 8:00 a.m. to 4:00 p.m. local time.
We will protect the privacy and security of recipient data in accordance with our privacy policy and applicable laws.
We will not share recipient phone numbers with unauthorized third parties. (See Privacy Policy)
We will comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
We will regularly review and update this policy to ensure ongoing compliance.
We will disclose that "Message and data rates may apply" within our opt in messaging.
For questions or concerns regarding this SMS policy, please contact:
Our Shabby Shack
(928) 453-4043
This policy may be updated from time to time. We will provide notice of any material changes.
When you opt-in to receive SMS/MMS communications from Our Shabby Shack, you agree to receive customer care messages.
Frequency may vary. Message & Data rates may apply. Text STOP to opt-out, Text HELP for assistance or reach us at (928) 453-4043.